Cookie & Web Storage Policy

1. Introduction & Context

Health Align (referred to here as "Health Align", "we", "us", or "our") uses cookies, tracking pixels, local browser storage (such as `localStorage` and `sessionStorage`), and similar technologies on our clinical doctor portal. We are committed to transparency in our data storage practices. This policy explains what these technologies are, how they are utilized to manage secure medical sessions, optimize layout preferences, and how you can control their configuration on your devices.

2. Understanding Cookies & Web Storage

2.1 Cookies

A cookie is a small text file containing a string of alphanumeric characters that is sent by a web server to your computer or mobile device and stored by your web browser. Cookies allow us to verify login authenticity and maintain server-side application state across page navigation. Cookies can be "persistent" (remaining on your device until they expire or are manually cleared) or "session" cookies (cleared immediately when you close your web browser).

2.2 Web Local Storage & Session Storage

Modern web applications utilize HTML5 Local Storage (`localStorage` and `sessionStorage`) to store data directly inside your web browser. Local storage allows us to cache structural layout configurations, font size metrics, active doctor credentials, and session state without transmitting data back and forth to our database servers unnecessarily, saving system bandwidth and improving overall response speed.

3. Classifications of Cookies & Local Storage We Use

We categorize our browser storage requirements into the following buckets:

3.1 Strictly Necessary Storage

These identifiers are critical for core system security and access control. Without them, you cannot log into the doctor portal or write digital prescriptions:

• Authentication Tokens: Secure tokens stored in cookie jars and browser local storage that verify you are a registered doctor. These are purged automatically upon logging out or when an account is deleted from the central database.
• Session Management: Active session keys that identify your connection status, preventing CSRF (Cross-Site Request Forgery) attacks and maintaining data integrity during prescription creation.

3.2 Preference and Utility Storage

These components remember user interface preferences to deliver a customized, consistent workspace:

• Font Scale Configurations: Saves custom interface font sizes within `app_font_size` key parameters.
• Active Practice Location / Chamber: Stores the selected chamber identifier so that appointments and prescriptions are mapped to the correct clinic location.
• Interface Theme Controls: Enforces the platform-wide light theme layout across navigation panels.

3.3 Performance and Analytics

These analytical cookies help us track system usage logs, page performance metrics, and latency bottlenecks to optimize loading speed. No Protected Health Information (PHI) is ever exposed to analytics services.

4. Third-Party Analytics and Pixels

We may utilize trusted third-party analytics services (such as Google Analytics) to generate anonymous aggregator reports. These providers use tracking scripts and cookies to analyze portal usage. You can opt out of Google Analytics tracking by installing the official browser opt-out add-on.

5. Controlling Cookies and Clearing Browser Caches

Most web browsers automatically accept cookies, but you can configure your browser preferences to reject cookies or prompt you before accepting them.

To clear all active session storage, local storage keys, and cookies, simply visit our Login Page. We have implemented programmatic sweeps that purge all local storage configurations and active session states upon accessing the login route. Alternatively, you can use browser settings to wipe cached site data manually.

6. Policy Contact Details

If you have any questions about our use of cookies or browser local storage, please reach out to our privacy desk:

Health Align Compliance & Data Safety Desk
Email: privacy@healthalign.in
Helpline: +91 95316 54447